FAQ

Winter collection made insulated with siliconized fiber which make you warm to -20°C degrees (-4°F) if you wear thermal underwear. With wool second layer suit will keeps you warm to -25°C

Spring collection good to 0°C (32°F). You can add insulated jacket to better warmth.

Our ski suits are waterproof and wind proof. You will stay dry all day skiing.

Our warm suits made for 165-175 cm height (5'4"-5'8", at least 5'2"). We have buyers with less height but you may need to do alteration by yourself or wear suit with high ski boots. 

We accept orders as on Etsy as on this site. There is no difference. Site made for better presentation of our brand. 

Most styles ready to ship in the winter season. We ship it in 4-5 business days. Delivery takes up to 1-1.5 week. If you need suit quicker - please contact us and we will propose sollutions.

Once your order has been shipped, you will receive a shipping confirmation email from Upwear&Suits which will include your tracking number. Please allow up to 48 hours for the tracking information to update.

Usually we send parcels with not required sign. It will be left near your house/on reception. If you know that in expected delivery period you will not be at home long time (and parcel may be stollen from yard) - please add note in order and we ship with signature required. After parcel will be delivered to nearest UPS pick-up. 

Write us in contact form that you want return the order.

For USA buyers we will give back shipping label for return to storage in the USA. Returns are free.

For buyers from other countries : We will write you back shipping address in Ukraine. Buyers responsible for back shipping costs.

Please contact me about returning within 5 days after delivery. Ship suit back within 7 days after delivery.

Please write us after shipping suit back and we will make refund. Money usually back to your account / PayPal in 1-2 business days